Back to home
Frequently asked questions
Quick answers about donkidunk, plans, features, and support.
Whether you want to analyze an opponent, build a scouting report, optimize your team's performance, give feedback after games or practices, or even track your player as an individual coach. Donkidunk is 100% customizable and lets you adapt your analysis panels however you like.
Yes. Every plan includes a 7-day free trial so you can try the software before committing. See the pricing page for current plans and features.
donkidunk runs on Windows, macOS, and Linux. If you need help getting started, visit our contact page.
We know coaches work in cars, trains, planes, in all kinds of situations where Wi-Fi isn't always available. That's why you can work without an internet connection for up to 2 days. After that, you'll be asked to connect to the internet to sign in.
There is no minimum level required to use Donkidunk. It's a low-cost professional tool that lets you edit your videos and analyze what happens on the court—something fundamental to coaching at every level: assessing the situation, diagnosing, and then deciding what to do next.
No, the software is designed to be intuitive and practical. In two clicks, you create a button for what you want to analyze and you can start reviewing your game.
Once you've paid, go to your My account section and download the app for your computer.
You can contact us through the contact page and we will get back to you as soon as possible.
When you create a project, you can load a .mov or .mp4 video, in low or HD quality, and it loads instantly.
No, we offer precise video control with the timeline that lets you make small jumps, some much larger ones, and play at faster speeds to skip dead time or rewatch an action in slow motion.
No, because we've pre-loaded two panel templates so you can start with buttons, watch your game, and customize from that model if you need to.
Yes, you can save a panel to reuse it exactly the same way in another project, and even set it as the default panel for all new projects.
You have two options when creating an event button: dynamic duration (you decide the exact start and end point of the video extract, or clip), or fixed (you decide it will always last 10 seconds, for example, starting 5 seconds before the click—so you only click once).
An event creates a clip, i.e. an extract from the game. You select a precise moment and cut the video to keep only that sequence.
You get a short video—the event shows you the action but doesn't explain what's happening.
For each clip, you can add tags. A tag is a label you add to the clip. It lets you describe what happens on the court and analyze with more precision by examining the action.
If you only create a clip with an event, you'll know it's an offensive or defensive possession, or you'll be able to identify a particular behavior (good pressure, a box out, a bad pass, a defensive mistake, etc.). But there won't be anything inside to describe it.
Tags let you group similar footage together. You get two benefits: it makes building montages much easier, and it also lets you run a numerical analysis without too many video clips. All the information lives in the tags.
No, we have a keyboard shortcut feature that lets you assign each key on your computer to a button, making the workflow smoother and analysis faster.
Once you've identified what you want to show them, in the Export section, just select the events you want to teach and even filter by tag, and Donkidunk generates a video for you.
By default, all clips matching your search are exported in chronological order from the game.
Yes, we've built an editor where you can trim clips, extend them, and change the order, so the export shows exactly what you want to teach your players.
No, we have a metrics section that automatically calculates how many times each button type appears.
With the Donkidunk Premium plan, you can generate a CSV export to build powerful Excel dashboards that help you analyze the game in greater depth.
With the Donkidunk Premium plan, you get a free video coaching session during your first month to help you turn your analysis panel into optimal charts and dashboards tailored to your team and your needs.